Frequently Asked Questions
How does the AI tutor work?
▼
Our AI tutor uses advanced language models to have natural conversations with you. It adapts to your level, corrects mistakes gently, and focuses on topics you're interested in. The more you practice, the better it understands your learning style.
What languages are available?
▼
We support 30 languages including Spanish, French, German, Italian, Portuguese, Russian, Japanese, Chinese, Korean, Arabic, and many more. New languages are added regularly based on user demand.
How accurate is the pronunciation feedback?
▼
Our pronunciation assessment uses state-of-the-art speech recognition technology. It analyzes your accent, tone, rhythm, and pronunciation at the syllable level, giving you specific feedback on what to improve. It's like having a native speaker listen to every word you say.
Can I switch between languages?
▼
Yes! You can change your target language anytime in the app settings. Your progress for each language is saved separately, so you can learn multiple languages without losing your progress.
What's the difference between Free, Premium, and Pro?
▼
Free: 1 custom lesson/day, 5 AI messages/day, 3 pronunciation checks/day, 20 vocabulary words.
Premium ($15/month): 10 lessons/day, 75 messages/day, 20 pronunciation checks/day, 200 vocabulary words, plus advanced tracking and spaced repetition.
Pro ($30/month): 25 lessons/day, 160 messages/day, 50 pronunciation checks/day, 500 vocabulary words, plus everything in Premium and priority support.
How do I cancel my subscription?
▼
You can cancel anytime through your app store subscription settings (Apple App Store or Google Play Store). Your subscription will remain active until the end of the billing period, and you won't be charged again.
Can I use Ninshoma offline?
▼
Some features like reviewing saved vocabulary work offline, but conversation practice and new lessons require an internet connection since they use AI in real-time.
Is my data private and secure?
▼
Absolutely. We use end-to-end encryption, never sell your data, and anonymize conversation data when used for AI training. Read our
Privacy Policy for full details on how we protect your information.
How long does it take to become fluent?
▼
It varies by person, language, and practice time. With consistent daily practice (15-30 minutes), most users see significant improvement in 3-6 months and reach conversational fluency in 6-12 months. The key is regular practice!
Do you offer refunds?
▼
Refund policies are handled by the App Store (Apple) or Google Play Store. Generally, refunds are available within a short window after purchase. Contact your app store's customer support for refund requests.